Sales Training – Training Matrix
“Under pressure to drop price? Are your revenues and margins getting squeezed?”
“In business you don't get what you deserve.... you get what you negotiate!”
Listed below are a few examples of what can be incorporated into a program:
Selling & Negotiation Techniques
Planning & Preparation
Selling Steps - Selling Tools
Questioning Techniques
Listening Skills
Features & Benefits
Overcoming Objections
Closing Techniques
Presentation Techniques
Telephone Skills
Customer Care
Advanced Selling & Negotiation Techniques
Planning & Preparation – specific targeting
Selling Steps - Selling Tools
Questioning Techniques –do you really know your customers?
Advanced Listening Skills
Features & Benefits – How to focus
Overcoming Objections
Improved Closing Techniques
Advanced Presentation Techniques
Pro-active Customer Care
Major Contract Negotiations inc. Retro-rebates & over-riders.
Category Management
EDLP
Understanding Market Segmentation and value of each area.
EPOS Analysis
Supply Chain Management - Value Chain Analysis
New Product Development. Research to Launch Strategy
How to Manage Major Multiple Retailers
Please click on the link below to see a part example of a training package developed for an FMCG company.
This is an 8 part training matrix with individual Professional – Advanced – Expert Levels, (78 learning modules in total).
It is intended to be a rolling three year programme to continuously improve their account manager’s skill set.
An additional benefit has been a significant increase in staff retention figures.
We also have the ability to combine with professionally accredited sales qualifications.
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